
Frequently Asked Questions
Find answers to common questions
How Can We Help?
Find answers to our most common questions below. If you don't see what you're looking for, please contact our friendly team.
Appointments & Visits
You can book online through our website or call us on (02) 6766 2668 during business hours.
We're open Monday to Friday, 8:30am to 5:00pm.
No referral is needed. New patients are always welcome.
Please bring photo ID, your health fund card, Medicare card, a list of current medications, and any previous dental records if available.
Yes, we accommodate dental emergencies. Call us before 1pm for a same-day appointment. After 1pm, ring anyway, as gaps sometimes open up later in the day.
Payment & Health Funds
We accept all major health funds and have HICAPS on-site for instant claims.
Yes, we accept the Medicare Child Dental Benefits Schedule (CDBS) for eligible children.
Yes, we welcome Department of Veterans' Affairs patients.
We offer Afterpay, Humm, and DentiCare payment plans. We also accept Access My Super for eligible treatments.
Yes, through Access My Super you can use your superannuation for major dental treatments like implants, orthodontics, and restorative work.
Children's Dentistry
We recommend children have their first visit by age two. However, you're welcome to bring younger children to your appointments to help them become familiar with the dental environment.
Yes, eligible children can receive up to $1,158 in benefits over two calendar years under the Medicare CDBS (2026 cap).
Our family-friendly practice has a play area, ceiling TVs in treatment rooms, and a gentle team experienced with children.
Treatments & Services
Yes. We work alongside your sleep physician and can make a custom oral appliance, worn at night, to help with snoring and mild to moderate obstructive sleep apnoea. Learn more about snoring and sleep apnoea treatment.
CEREC technology allows us to design and mill custom ceramic crowns in a single appointment, eliminating the need for temporary crowns and multiple visits. Learn more about dental crowns.
Yes, we offer professional teeth whitening treatments for brighter, whiter smiles. Learn more about teeth whitening.
Yes, we offer Invisalign clear aligners for teens and adults seeking discreet orthodontic treatment. Learn more about Invisalign.
We generally recommend check-ups every 6 months, but your dentist may suggest a different schedule based on your individual needs.
General
We're located at Shop 15/1 Piper Street, Tamworth NSW 2340, in the Northgate Shopping Centre near Coles.
Yes, free parking is available at Northgate Shopping Centre.
Oasis Smiles Dental has been serving the Tamworth community for over 20 years.
Absolutely. We understand dental anxiety. Tell us when you book, and we will explain everything before we begin, let you take breaks whenever you need, and offer headphones and ceiling TVs for distraction. Learn what to expect at your first visit.
Yes. We offer sedation options for nervous patients and for some longer treatments. We check whether sedation suits you at a consultation first. Learn about sedation dentistry in Tamworth.
Still Have Questions?
Our friendly team is here to help. Get in touch and we'll be happy to answer any questions.